Exception Resolution

Turn break investigation from hours to seconds. Understand root causes instantly, get actionable resolution suggestions, and identify patterns that prevent future exceptions.

Context-aware AI that knows your positions, counterparties, and historical resolutions. Stop researching breaks and start resolving them.

See it in action

Understand root causes for any break

A $47K variance on a treasury position could be anything: pricing source differences, accrual calculations, settlement timing, or data entry errors. The Exception Resolution agent traces through your data to pinpoint exactly why the numbers differ.

Position Break
Bond Reconciliation • Today
UST 4.25% 2034
US Treasury Note • CUSIP 91282CKL5
Source Market Value Difference
Internal $5,020,000
State Street $5,067,000 +$47,000
Resolution Notes
No notes yet
Ask a question...
Ask a question...

Get quick suggestions for resolving breaks

The agent analyzes the break, checks historical patterns, and suggests the most likely resolution. In this case, it identified a day count convention mismatch: your system uses 30/360 while State Street uses Actual/Actual for accrued interest calculations.

Position Break
Bond Reconciliation • Today
UST 4.25% 2034
US Treasury Note • CUSIP 91282CKL5
Source Market Value Difference
Internal $5,020,000
State Street $5,067,000 +$47,000
Resolution Notes
Accrued Interest Mismatch: 30/360 vs Actual/Actual day count convention

Recognize patterns to make proactive process changes

This break is resolved, but the agent noticed you have had 12 similar day count convention mismatches with State Street this quarter. It recommends updating your bond valuation settings to match their methodology, eliminating an entire class of exceptions.

Resolved
Bond Reconciliation • Today
UST 4.25% 2034
US Treasury Note • CUSIP 91282CKL5
Source Market Value Difference
Internal $5,067,000
State Street $5,067,000 Match
Resolved • J. Smith • 10:42 AM
Accrued interest recalculated using Actual/Actual convention. Updated internal settings to match State Street methodology.
Ask a question...

Resolve breaks in minutes, not hours

See how the Exception Resolution agent can transform your break management process. Request a demo with your actual reconciliation scenarios.

Request a demo